Information Logistics logo
  1. home icon
  2. HELP Alerts

Highway Emergency Linked Platform (HELP) Alerts Overview

HELP Alerts

HELP Alerts is an innovative system for establishing direct two-way communications with customers during roadway closures or other emergencies. With a simple dashboard, agencies can instantly activate a dynamic website, a text messaging system, and a phone system for communicating directly with travelers.

HELP Alerts uses INRIX Traffic data and is built on Information Logistics award-winning incident response and information system to establish direct two-way communications with travelers during roadway closures or other emergencies. HELP Alerts integrates with FEMA's Wireless Emergency Alerts, and is recognized as a demonstrated alert origination software.

Contact us for more information or a demonstration Help Overview (Video)

Benefits for the Organization

  • No app needed
  • Clearer picture of the event queue length
  • Better information on types of vehicles and passengers involved in the event
  • First-hand information from effected drivers
  • Familiar technologies
  • Minimal staff interaction required
  • Simple interaction for mass notifications
HELP Alerts

Benefits for the Customer

  • No app needed
  • Official updates and latest relevant information delivered directly to the traveler
  • Updates delivered in the method most convenient for the traveler (phone call, text message, visit web page)
  • No need to comb through social media postings to find current and accurate information
  • Agencies have access to the location of participating travelers
  • Automated status update reminders prompt the organization to remain aware of driver status
HELP Alerts

Media

GeoTalker case studies

Click to see media releases about HELP Alerts

Product Sheet

product sheet

Click to view/download product sheet